How can we help?

You can switch to Everflow using our online form.

Go to the switch and save form

You can make a payment in the Everflow customer portal.

Go to the payment page

You can set up or reinstate your direct debit in the Everflow customer portal.

Go to the direct debit set up page

You can submit a meter reading in the Everflow customer portal.

Go to the meter read page

You can view and download your invoices, statements and credit notes in the Everflow customer portal.

Go to the portal invoice page

You can tell us you are moving using our change of tenancy form.

Go to the change of tenancy form

You can view your invoices and overweight charges in the Everflow customer portal.

Go to the portal invoice page

Please leave a message to request a payment plan and attach an up-to-date meter read to your enquiry. We need an up-to-date read so we can accurately account for your ongoing consumption.

Please confirm that your payment has been made.

Please leave a message with your query and attach a photo of your latest meter reading including the meter serial number.

Note: collections and deliveries can take place in the evening, so we ask that you wait until the delivery date has passed before raising an enquiry.