Legal

 

Standard contract terms and conditions for the supply of water and
wastewater services to business customers in England and Scotland can be found  here
Deemed contract terms and conditions for the supply of water and wastewater
services to business customers in England and Scotland can be found  here

You can view our waste terms & conditions here

We'd like to think that everything will go perfectly, but we accept that sometimes things don't go according to plan and so if you'd like to get in touch with us to raise a complaint, please follow the instructions here to ensure that your issue is resolved as soon as possible.

We'd like to think that everything will go perfectly, but we accept that sometimes things don't go according to plan and so if you'd like to get in touch with us to raise a complaint, please follow the instructions here to ensure that your issue is resolved as soon as possible.

 

 

 

You can find the Fair usage policy  here

Please see the environmental policy updated March 2023  here

Read our modern slavery policy  here

You can view out terms of use  here

You can view the charging statements for each wholesaler here

You can view out privacy policy  here