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Everflow Help Centre


What can we help you with?

Whether you want to submit a meter read, receive a copy of a bill or have a question about your waste collection – guidance can be found here, within our service help centres.

Simply head to our water or waste-specific help centres linked below.


Water Help Centre

Have a query in relation to our water service?


Waste Help Centre

Have a query in relation to our waste service?

Water portal

Head to our water portal to download your bills, submit meter reads and check your account details.


Do you have a leak, burst pipe or other water supply emergency? Our water emergencies page will provide you with advice and the best emergency contact number for your area


How to carry out a leak test

Leaks can waste a lot of water – think you've got one? Read our leak test guide


Frequently asked questions

Check out our quick and easy answers to the questions we get asked the most


Moved into a premises supplied by Everflow?

Have you moved into a premises that Everflow already supplies?


Moving out of a premises supplied by Everflow?

Are you moving out of a premises that Everflow supplies?