Receive better customer service

We’ve all been there - endless hold music or emails that seem to disappear into the void. If your current supplier isn’t delivering the service you deserve, it could be time to switch in favour of a supplier with a 5-star Trustpilot rating and a market-leading reputation for customer service (that’s us!). 

Switching to a supplier that listens to your needs and responds to queries in a timely manner can save you both time and hassle.

A step towards sustainability

There’s no escaping it, businesses are under growing pressure to operate in a more sustainable way. Some suppliers have embraced this challenge by offering eco-friendly services, such as water-saving and leak-detecting technologies, and even providing tips on how to cut down on water usage. Choosing a greener supplier doesn’t just help the planet, it could also help your reputation with customers and stakeholders and help your business to play its part in creating a greener planet.

Embracing new technologies

Technologies in the utilities sector haver come a long way over the last decade, and more and more water suppliers are promoting the benefits of innovative tech, such as smart meters and leak-detectors. By partnering with a supplier who offers these tools, you’ll not only cut costs, you’ll enable your business to make smarter choices when it comes to water usage and becoming more sustainable. It’s a win for you and the environment!

Keeping ahead of regulations

Let’s face it, navigating regulations can be a headache. The good news? Some suppliers now offer additional services that help businesses stay compliant with water use and wastewater management rules. They can guide you through the necessary legalities so you don’t have to worry about fines or penalties down the line.

Flexibility for your unique needs

Every business is different. Whether you’re a small café or an expansive industrial site, a one-size-fits-all approach to water supply just isn’t going to cut it. By switching, you can find a supplier that offers tailored contracts and flexible services to suit your business. Maybe you need seasonal adjustments or scalable options as you grow? Either way, the right supplier will have your back.

Why now?

With everything from climate change to rising costs putting pressure on water systems, 2025 is shaping up to be a key year for businesses to reassess their water suppliers. Switching isn’t just about cutting costs, it’s about finding a partner who gets your business and supports your goals.