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Get a quote
Services
Water
Waste
Environmental
Connectivity
Brokers
About us
Who we are
Our people
Our culture
Insights
Legal
Water Deemed Terms & Conditions
Water Standard Terms & Conditions
Waste Terms and Conditions
Connectivity Terms and Conditions
Careers
Help centre
Customer login
Got a question around your new water tariff? Get the information you needÂ
here
.
×
Leak allowance
form
Trustpilot
Our customer services team is
here to help
SPID (Mandatory)
(Required)
MSN (Mandatory)
(Required)
Where was the leak? (Mandatory)
(Required)
Leak between meter and property boundary
Leak on meter
Leak on the non-household customer side
Other
Source of leak (Mandatory)
(Required)
Wholesaler Asset
Customer Asset
Other (Where was the leak?)
(Required)
Leak discharge point (Mandatory)
(Required)
Soaked into ground
Mains drainage
Cause of leak (Mandatory)
(Required)
Third party damage
Asset deterioration
Leak on pipe/fitting
Wholesaler negligence
Other
Other (Cause of leak)
(Required)
Leak start date (Mandatory)
(Required)
MM slash DD slash YYYY
Leak end date (Mandatory)
(Required)
MM slash DD slash YYYY
Please provide two read following the repair of the leak
First meter read (Mandatory)
(Required)
First read date (Mandatory)
(Required)
DD slash MM slash YYYY
Second read (Mandatory)
(Required)
Second read date (Mandatory)
(Required)
DD slash MM slash YYYY
Additional information
Name (Mandatory)
(Required)
First
Last
Contact number (Mandatory)
(Required)
Contact email (Mandatory)
(Required)
Preferred method of contact
Tel
Email
Both
Preferred contact time
AM
PM
Both
Please upload any supporting evidence Attachment
Drop files here or
Select files
Max. file size: 50 MB.
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