Water
help centre
New customers
Check out our helpful links
Help with billing
Bills can be confusing, so we’ve created some useful guides
How to pay & payment support
We have a range of payment support options. Head to our FAQs to find out more and how to pay
Emergency
Do you have a leak, burst pipe or other water supply emergency? Our water emergencies page will provide you with advice and the best emergency contact number for your area
How to carry out a leak test
Leaks can waste a lot of water – think you’ve got one? Read our leak test guide
Frequently asked questions
Check out our quick and easy answers to the questions we get asked the most
Moved into a premises supplied by Everflow?
Have you moved into a premises that Everflow already supplies?
Moving out of a premises supplied by Everflow?
Are you moving out of a premises that Everflow supplies?
We're here to help
We always do our best to solve your queries as quickly as possible, so we really hope you never have reason to complain about our service. However, if you do, we have a complaints procedure in place which ensures your issue is brought to our knowledge and resolved. Click below to find out more.