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Offices & travel

  • Comprehensive carbon reporting, including commuting and suppliers
  • Car sharing and public transport with new travel and expense system
  • Regular commuter car share matching scheme
  • Electric vehicle use increased through salary sacrifice scheme
  • Energy-saving advice for employees working from home
  • Real Living Wage since 2017
  • Water Retailer of the Year twice
  • Employee-led Equality, Diversity, Inclusion & Belonging employee training and survey
  • Blind hiring portal and interview training reduces risk of unconscious bias

Customers, suppliers & communications

  • Smart alerts to stop leaks when continuous flows or sudden unexpected usage increases detected
  • EcoMOTs saved 4 million litres of water & reduced business bills
  • 20% top 40 suppliers on Net Zero journey
  • 93 suppliers audited against new ESG criteria, including Glassdoor and Trustpilot
  • Supplier Modern Slavery Policy + Code of Conduct
  • Planned new circular waste servcies (WEEE, vapes & batteries)
  • Increased recycling & food waste segregation
  • Investigating sustainability issues in telecoms, e.g. data centre water use and AI energy use

For the whole planet

  • 3 years ahead of CO2e targets
  • 90% waste recycled at head office
  • Water-saving works at head office will save 300m3 per year + 0.3tonnes of CO2e
  • 85% employees completed sustainability training
  • Created sustainable work, resilience to severe weather and carbon storage by supporting Mangrove restoration project in Pakistan
  • Tropical forest protection to enhance biodiversity and avoid emissions
  • Aligned our strategy to UN Sustainable Development Goals

Our sustainability progress

Mission: Make utilities savings simple for SMEs while creating jobs people love

2025 environmental statistics

start
  • 16 water and energy saving site visits delivered to businesses
  • 190 water-saving devices installed
  • 4 MegaLitres per year water saved + CO2e bill savings
  • 5,200 continuous flow alerts sent to prompt businesses to fix leaks
  • Quadrupled sales of smart water loggers
  • 20% top suppliers by spend (on Net Zero journey)
  • 50% less CO2e from Scope 2 emissions at our head office
  • 65% renewable electricity at HQ – will be 100% in 2026
  • 30,000 commutes avoided by working from home
  • 44,000 miles commuted by Electric Vehicle by 12% employees
  • 20 people regularly car share for commutes
  • 85% employees trained in sustainability with target of 100% in Q1 2026
  • 47,800 tonnes emissions avoided by offsetting since 2021*
  • Food waste collections to decrease waste incinerated was doubled to 9% of customer waste
  • 29% waste collected is recyclables
  • Recycled 90% head office waste
  • 64% employees completed new Equality, Diversity, Inclusion & Belonging training

Practical solutions that simplify utility management

Trustpilot

Nurturing people in 2025

Equality, Diversity, Inclusion and Belonging Strategy and Policy includes training all employees & hiring managers, and blind hiring software to remove unconscious bias, celebration days for diverse cultures and transparent salary bands.

Training, mentoring and defined career pathwways, with most employees receiving regular 1-2-1s and performance feedback.

Supported with inductions, employee handbook, Code of Conduct, hybrid working policy, flexible working and rewards for high performance, as well as clear company objectives and a redefined company purpose.

Community sponsorship and grants.

Maintained Real Living Wage since start-up and provided advice for saving energy while commuting and home working.

Mental Health 1st Aiders and Employee Assistance Scheme offering free virtual and face-to-face counselling appointments.

Virtual GPs and contributions towards Optical, Dentistry and Physiotherapy and other services through HealthShield benefits.

Well-attended employee events.

Our commitments to people and planet

Glassdoor

“You can be who you are here. There’s no judging. It’s very good for the soul. It can be busy, but the working hours encourage a good work–life balance and we have a laugh and celebrate.”

“It’s really exciting to work within a fast-growing business. You can move between departments and learn new stuff and there’s always something to look forward to.”

“We value the people in the business and always pull together when there’s a problem and find a solution. Everyone’s always there to help each other.”

Employee surveys and staff forums ensure we keep our people happy, with eNPS recommendation targets of 50+.

Interesting in joining our award-winning, ambitious sustainable business?

Visit our Careers page

10 young people kick-started their careers with our first graduate scheme.

Some are staying permanently to progress further and others have moved into great careers elsewhere, and we’re planning another talent development scheme in 2026.​

People here have been very friendly. I feel trusted to work and not need to be monitored and I think I will be here for the long term based on how things are going. I definitely see a lot of room to grow and develop here. Thank you.”

It’s clear that culture is a core value, and a lot of thought has been put into this aspect of the business.”

Overall it’s been a really positive experience at Everflow. Any unsettlement I’ve experienced has been outweighed by the company culture, attitude within the office and how welcome I’ve felt.”

Everflow really invests in its people; I’ve been encouraged to take on new challenges and have already advanced since starting here. You really feel like you can make a difference.”

Thank you for reading!

If you have any questions or comments about this report or our strategy, please email us and we’ll respond as soon as possible.