Ways
to pay
You can pay your bill by Direct Debit, credit or debit card, or BACS transfer.
Direct Debit
Only needs to be set up once, and payments are taken automatically.
Card payment
Call 0330 6600 137 and choose option 2.
BACS transfer
Pay by bank transfer, quoting your account number.
Pay by Direct Debit
Direct Debit is the easiest way to keep your water account up to date. Once it’s set up, payments are collected automatically, so there’s nothing to arrange each billing cycle.
Why pay by Direct Debit
- Never miss a due date.
- Reduce the risk of late payment fees or collections activity.
- Spend less time on payment admin.
- Keep your account in good standing without ongoing effort from your team.
How to set up a Direct Debit
- Online: Log in to our customer portal and complete the Direct Debit mandate.
- By phone: Call our Collections team on 01740 618950 during our opening hours.
- By email or post: Download the Direct Debit mandate, fill it in and return it:
- Email: customer.billing@everflowutilities.com
- Post: Everflow Ltd, Traynor Way, Hub 2, Peterlee, SR8 2RU
Pay by BACS transfer
Use the details below and quote your account number as payment reference.
| Account name | Everflow Ltd |
| Account number | 64521307 |
| Sort code | 40-34-18 |
Need support with anything else?
You can access helpful resources and FAQs in our help centre. Alternatively, get in touch with us using our contact form below.