6 key considerations for switching water suppliers

TUESDAY 30th JULY 2024

Looking to switch? Here’s everything you need to know to get the best deal

From households to businesses, we all need access to safe, clean water. But paying for water can be a costly affair, which is why it’s important to find the right supplier for your needs, at the right price.

Switching your water supplier can be a game changer, putting the power in your hands. This provides you with an opportunity to save on costs, improve your water supply, and enhance sustainability. But making the switch requires careful consideration to ensure you choose the right supplier that ticks all your boxes. Luckily, we’re here to help. Here are six key considerations to keep in mind when switching water suppliers.

Understand your current usage and needs

Before you embark on finding a new supplier, you need to have a clear understanding of your current water usage and specific needs. To do this, review your past bills and analyse your consumption patterns.

Knowing key data like your peak usage times, average consumption, and any specific requirements you have will help you identify the suppliers that meet your needs efficiently.

Compare tariffs and pricing

Saving money is one of the main reasons why people and businesses look to switch their water supplier, so comparing tariffs and pricing structures is essential. Look at various suppliers, highlighting competitive rates that fall within your bracket.

However, you should also consider any additional fees or charges that might apply. If a price seems too good to be true, it might well be. Understanding the full cost implications of a switch will help you avoid unexpected expenses.

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Assess customer support

Price isn’t the only thing you should consider when switching. Good customer service is essential for smooth operations and avoiding headaches down the line, so research potential suppliers’ reputation among their current customers.

To do this, read reviews, ask for references, and consider reaching out to current customers on blogs or social media. A supplier with a robust support system can make a huge difference in resolving any potential issues that occur.

Evaluate terms and conditions

We’ve all committed the sin of accepting the terms and conditions of an agreement without reading them, but when it comes to your water supplier, knowledge is power. Carefully review the Ts and Cs of the contracts offered by different suppliers, paying particular attention to the contract length, termination clauses, and any penalties for early exit.

Ensure that terms are flexible and fall in line with your business needs, while also considering whether the supplier offers any additional services or incentives for long-term contracts.

Take sustainability into account

Businesses and households alike are feeling the pressure to be more sustainable, and the right water supplier can help you do just that. Choosing a water supplier that prioritises environmental responsibility can enhance your social responsibility, so be sure to investigate the supplier’s sustainability practices.

These might include water conservation methods, renewable energy uses, and efforts to reduce carbon footprints. Choosing a greener supplier can benefit both you and the planet.

Consider compliance

There are several standards in place which act as a shorthand for checking whether water suppliers are operating ethically and efficiently. Ensure that any new suppliers you consider are fully compliant with all relevant legislation by checking their track record for reliability and their ability to deliver a consistent service.

Compliance and reliability are crucial in avoiding water supply disruptions down the line, ensuring your business or household continues to run smoothly.

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Get in touch with Everflow today

Finding the right business water supplier isn’t easy. If you’re looking for a sustainable water supply for your business, get in touch with Everflow today to find out how we can support your organisation.