Everflow's success recognised in Ofwat report

Friday 10th October 2024

Everflow's success recognised in Ofwat report

Ofwat's Business Retail Market 2023-2024 update has recognised Everflow as the fastest-growing retailer in the water market, having overtaken two incumbent retailers in terms of the growing number of supply points (SPIDs) it serves.

The report states: "The sustained growth in market share of SPIDs has been especially driven by the growth of one New Entrant Retailer which holds the sixth largest market share of SPIDs at 31 March 2024, a higher market share than two Incumbent Retailers. This New Entrant has achieved sustained growth in the market share of SPIDs across all Wholesaler areas, demonstrated by their holding of the second highest market share of SPIDs in all but two Wholesaler areas in England."

Craig Dallison, Everflow CEO, has commented: “This year is a huge milestone for us. We’re honoured to be recognised in the report as the new entrant that holds the largest share of supplies, with a higher market share than two incumbent retailers. Everflow entered the water market to offer businesses an alternative solution, with the ambition to drive more competitive rates, deliver customer-focused services, and spearhead innovation. It is this consumer-centric approach that has catapulted our growth and cemented our position as a key challenger to the incumbent retailers.

 “We are also pleased to see the report recognise the progress and evolution that’s happening within the market, with new entrants driving innovation and growth, market frictions reducing, price savings increasing and customer satisfaction growing across the board. 

“Over the next 12 months, we will continue to enhance our tech capabilities to boost the flexibility and responsiveness of our services, delivering on our mission to make life simpler for our customers. Our tech development is also designed to support our multi-utility growth and will enable us to offer a package of services to our SME customer base to save time and money.”

You can view the full report here.