If the light fails to show green, check that you are using the power supply provided with the DGA4134 gateway and that you have correctly pressed the power button.

Internet

If continually flashing red, check that your service activation date has been reached. Then login to the gateway at http://192.168.1.1 and check that the broadband username and password are correctly entered.

Wi-Fi

Until the automatic configuration has completed, the Wi-Fi name (SSID) is the randomly generated one as per the sticker on the base. However, once the automatic configuration is completed, the Wi-Fi name and password will be as printed on the plastic card that is included with the router. This may be changed via the Control Pages if required.

LED Status

 Status Light

Blinking red: Initialising/booting up

Steady red: Internet not connected

Steady green: Booted up and ready

Off: Not connected, problem or router in PPPoE mode

Blinking green: Attempting to sync

Steady green: Router in sync with exchange/cabinet

Off: No device plugged in, or that device is off

 Internet Light

Blinking red: Attempting to connect

Steady green: Connected

Flashing green: Activity/traffic

Off: No internet connection

 Wireless Lights

Steady green: Wi-fi ready

Flashing green: Activity

Off: Wi-fi not enabled. Try pressing the wireless On/Off button on the right

Help! It's Not Working

Configuration

Don't forget that the router will receive its configuration once it has come online for the first time. This will cause the router to restart. The router should have received its configuration and have restarted within about six minutes of being online.

No Sync?

When using the DSL socket, the DSL light should be green. If this light is blinking or off then the router is not in sync with the exchange or cabinet equipment. Here are some checks:

• If your telephone socket has two sockets and one is more square than rectangle, plug the router into the square socket (no need for the splitter in this case, as your socket has a built in splitter).
• If you have multiple phone sockets for the phone line in the building, try using your master socket – the one nearest to where the phone line enters the building.
• Test that the phone line is working by plugging in a telephone.

Factory Reset

If required, holding in the reset button for about five seconds, until all the LEDs light up. This will revert the configuration to our default settings. In this state, the router will try to get online and obtain its own configuration for your line. The configuration settings can be set on our own Control Pages. For example, from the Control Pages, you can set the router to be a bridge. There are other settings there, e.g. Wi-Fi, passwords and so on.