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Connectivity help centre

What can we help you with?

switch and save

Switch & save

We offer broadband and phone bundles to boost connectivity, improve communication, and cut costs for both small and large businesses.

PSTN switch off

A guide to the Big Switch Off

What is the PSTN Switch Off?

The PSTN Switch Off is the process of shutting down the old copper-based Public Switched Telephone Network (PSTN) and moving all voice calls to an internet-based system, known as an all-IP network. This means traditional phone lines will no longer be available, and all calls will be made over the internet using VoIP (Voice over Internet Protocol).

Read our guide below to find out what this means for you and your business.

Contact us

 

 

  telecomscustomerservice@everflowutilities.com

 

 

  03330 040341


 

 

Opening hours

Mon: 08:00 – 17:00 (excl. Bank Holidays)

Tue: 08:00 – 17:00

Wed: 08:00 – 17:00

Thurs: 08:00 – 17:00

Fri: 08:00 – 17:00

 


We're here to help

We always do our best to solve your queries as quickly as possible, so we really hope you never have reason to complain about our service. However, if you do, we have a complaints procedure in place which ensures your issue is brought to our knowledge and resolved. Click below to find out more