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Water help centre

new-customers

New customers

Check out our helpful links

Switch your water supply
Submit an opening read
billing-help

Help with billing

Bills can be confusing, so we've created some useful guides

Invoice guide
FAQs

How to pay & payment support

We have a range of payment support options. Head to our FAQs to find out more and how to pay

FAQs
emergency

Emergency

Do you have a leak, burst pipe or other water supply emergency? Our water emergencies page will provide you with advice and the best emergency contact number for your area

Water emergencies

 

 

Submit a read icon
Request an invoice icon
Online portal icon

 

 

check-leak

Check for a leak

Leaks can waste a lot of water – think you've got one? Read our leak test guide

Test for a leak
Everflow-FAQs

Frequently asked questions

Check out our quick and easy answers to the questions we get asked the most

FAQs
moving-premises

Moving to a new premises

Have you moved into a premises that Everflow already supplies?

Moving in
moving-out

Moving out of your premises

Are you moving out of a premises that Everflow supplies?

Moving out

 

 

Contact us

 

  customer.services@everflowutilities.com

 

 

  0330 6600 137


 

 

Opening hours

Mon: 09:00 – 17:00 (excl. Bank Holidays)

Tue: 09:00 – 17:00

Wed: 09:00 – 17:00

Thurs: 09:00 – 17:00

Fri: 09:00 – 17:00

 

 


We're here to help

We always do our best to solve your queries as quickly as possible, so we really hope you never have reason to complain about our service. However, if you do, we have a complaints procedure in place which ensures your issue is brought to our knowledge and resolved. Click below to find out more

Find out more