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Water help centre


New customers

Check out our helpful links


Help with billing

Bills can be confusing, so we've created some useful guides

How to pay & payment support

We have a range of payment support options. Head to our FAQs to find out more and how to pay



Do you have a leak, burst pipe or other water supply emergency? Our water emergencies page will provide you with advice and the best emergency contact number for your area






Check for a leak

Leaks can waste a lot of water – think you've got one? Read our leak test guide


Frequently asked questions

Check out our quick and easy answers to the questions we get asked the most


Moving to a new premises

Have you moved into a premises that Everflow already supplies?


Moving out of your premises

Are you moving out of a premises that Everflow supplies?



Contact us



  0330 6600 137



Opening hours

Mon: 08:00 – 17:00 (excl. Bank Holidays)

Tue: 08:00 – 17:00

Wed: 08:00 – 17:00

Thurs: 08:00 – 17:00

Fri: 08:00 – 17:00


We're here to help

We always do our best to solve your queries as quickly as possible, so we really hope you never have reason to complain about our service. However, if you do, we have a complaints procedure in place which ensures your issue is brought to our knowledge and resolved. Click below to find out more